Operational Development

Though standards are available with which to tender for, test and bench mark network components, it is inevitable that operators will have to manage an integration phase to overcome incompatibilities in supplied network components. The reality of creating operational networks is that operational procedures will have to be developed to overcome such incompatibilities.

Services include the:

  • Design, tender, acquisition and implementation of management systems
  • Definition of operating procedures
  • Definition of the controls needed to maintain the network
  • Design and implementation of statistical monitoring information
  • Specification of the operational support organisation
  • Specification and creation of operational sites, maintenance and call centres
  • Definition of customer facing system procedures
  • Definition of operational procedures
  • Specification of "quality" processes and their management